GetCustro Tutorial

How to Create a Live Demo Agent

Create an AI-powered live product demo that lets prospects explore your product, ask questions, and understand how it works, without waiting for a sales call.

Beginner~10 minutes7 steps

Create your first Live Demo Agent

A Live Demo Agent allows prospects to interact with and explore your actual product through an AI-powered experience.

This tutorial walks through seven steps:

  1. Create Your Agent
  2. Add Your Website
  3. Add Product Knowledge
  4. Define AI Behavior
  5. Configure Your Live Demo
  6. Review Your Agent
  7. Publish Your Live Demo

01Create Your Agent

Start by creating a new AI Demo Agent.

Give your agent a name that makes it easy for your team to identify.

For example:

Abby - Product Demo
Acme AI Demo Agent

Once your agent is created, you’ll move into the setup process.

Create a new AI Demo Agent

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02Add Your Website

Enter your company or product website.

The website provides important context about:

  • Company
  • Product
  • Features
  • Positioning
  • Use cases

Use the website that contains the most useful information about your product. For example:

  • Homepage
  • Product pages
  • Feature pages
  • Documentation
  • Use case pages
  • Pricing information
  • Product resources

Enter your website URL

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03Add Product Knowledge

Your website may not contain everything Abby needs to know.

Give Abby additional information about your product.

Product Features

What are your key features and what does each one do?

Target Customers

Who is your product built for?

Use Cases

What problems does your product solve?

Competitive Positioning

What makes your product different?

Important Information

Anything Abby should know when explaining the product.

Better context → Better AI Demo

04Define AI Behavior

This is where you control how your AI Demo Agent behaves.

ToneProfessional, friendly, technical, conversational, concise, etc.
Communication StyleShort answers vs. detailed explanations.
Product FocusWhich features should Abby prioritize?
AudienceDevelopers, founders, sales leaders, product managers, or enterprise buyers.
GuidelinesWhat Abby should and shouldn't say.

05Configure Your Live Demo

Now you’ll configure what prospects will actually experience during the live demo.

  • Product screens
  • Demo flow
  • Key features
  • Talking points
  • Navigation
  • Questions Abby should answer
  • Important CTAs

The experience should be guided without making the prospect feel restricted.

Live Demo configuration interface

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06Review Your Agent

Before publishing, test your Live Demo Agent yourself.

Ask questions a real prospect might ask:

What does your product do?
Who is this product for?
How does this feature work?
How is this different from other solutions?
Can you show me how this works?

The goal is to identify areas where Abby needs additional context or clearer instructions.

Pro Tip

Test the agent like a real prospect, not like the person who built it.

07Publish Your Live Demo

Once you’ve reviewed and tested the experience, you can publish your AI Demo Agent.

Share your published demo wherever prospects discover your product:

  • Website
  • Product pages
  • Landing pages
  • Campaigns
  • Sales outreach
  • LinkedIn
  • Email campaigns
  • Sales follow-ups

Your Live Demo is ready.

When someone wants to see your product, let them see it immediately.

Try Live Demo
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